[CA] [CA11] Can't Get Plotter Sync to Work

[Chuck - Raymarine - Moderator]

All,

Navionics has reported that this issue will result when a Navionics chip is activated via the Navionics Chart Installer computer program before it has been inserted into powered MFD running LightHouse 3 v3.9.46 for the first time. this problem has not been reported with MFDs running earlier versions of LightHouse 3 software. In such instances, the message “Plotter card not compatible" will be reported by the Navionics Boating app. Steps to correct:

1) Use a computer to delete config.xml file from root level directory of the Navionics chart card.
2) Re-insert the Navionics chart card into a MFD which has been powered on. Doing so cause the MFD to write a new config.xml file into the root level directory of the Navionics chart card.
3) Eject the Navionics chart card from the MFD's memory card reader.
3) Insert the Navionics chart card into a computer's memory card reader, run the Navionics Chart Installer program, and then update the Navionics chart card with Freshest Data.

This issue will be corrected in the Lighthouse 3 v3.10.x software update.