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Raymarine forum / Raymarine Forums / Multifunction Displays v / [LW] [LW11] Element 9HV doesn't recognize software update on sd card

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[LW] [LW11] Element 9HV doesn't recognize software update on sd card
07-01-19, 12:27 PM (This post was last modified: 07-03-19 03:13 AM by Louise - Raymarine - Moderator.)
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Chesbay203fs Offline
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[LW11] Element 9HV doesn't recognize software update on sd card
I downloaded the software update from my laptop on to a microSDXC UHS card. The F drive in the laptop showed it downloaded onto the SD card. The card is a Sandisk 64GB card. I followed the directions in the manual but my unit says no file found. It also doesn't recognize a micro SD card was inserted. When I scroll through the pop up boxes to eject the card it doesn't highlight the 3 boxes. When I inserted my avionics card into the unit the GPX reads the software and I can scroll the popup boxes to eject the SD card. So I know it is making contact in the reader.

Any suggestions?

I've also tried using my iPhone as a hotspot to transfer the files but the unit doesn't follow the manual instructions to do the connection.
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[LW11] Element 9HV doesn't recognize software update on sd card - Chesbay203fs - 07-01-19 12:27 PM

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