[TG] [TG11] lost IP cameras after axiom LH3 3.10 sw update
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08-16-19, 12:36 AM
(This post was last modified: 08-19-19 02:06 PM by Chuck - Raymarine - Moderator.)
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RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update
Hello sunnycoastgreg,
I'm sorry to say that we can't offer a lot of support for this, because only Raymarine cameras are approved for us. This is at least in part because there are such a large range of IP cameras of varying quality out there that it's unfeasible for us to test even a fraction of them, and very few of the non-Raymarine IP cameras out there are fit for use in a marine environment (condensation, marine EMC compliance, salt-corrosion resistance, temperature range tolerance etc.) We have made no deliberate changes to restrict IP video sources as far as I am aware, and have just tested and can confirm that my test Axis M7011 encoder still works in v3.10.42. A factory reset on the MFDs might help, but other than that the only other thing I can suggest is that perhaps your installer/system-integrator might find some clues in the ethernet traffic between the cameras and MFDs. If this problem were reported with Raymarine cameras I would be using an ethernet tap and Wireshark software to analyse the traffic between the two. Regards, Tom Raymarine since 1999. Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras Location: Sydney, Australia. Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests. |
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Messages In This Thread |
[TG11] lost IP cameras after axiom LH3 3.10 sw update - sunnycoastgreg - 08-07-19, 09:00 PM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - Tom - Raymarine - Moderator - 08-16-19 12:36 AM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - serendip - 08-16-19, 05:51 AM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - sunnycoastgreg - 08-17-19, 06:50 AM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - Tom - Raymarine - Moderator - 08-20-19, 01:44 AM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - Samblankenhagen - 08-29-19, 12:30 PM
RE: [TG11] lost IP cameras after axiom LH3 3.10 sw update - Tom - Raymarine - Moderator - 09-09-19, 12:27 AM
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