[TG] [TG11] lost IP cameras after axiom LH3 3.10 sw update

[serendip]

thanks for your response,
Im aware that you dont support non raymarine cameras
however the cameras were working just fine and have done so for 2 years through all LH3 SW upgrades untill bermuda.
I intially installed one camera - used it for 18 months, and after having no problems thru multiple sw upgrades - installed 2 more at considerable cost and effort.
Now none work (with LH3 Bermuda) .....hence the frustration.

The config of cameras has not changed & all 3 exhibit same “not available” message.
The cameras are configured IDENTICAL to a Raymarine IP camera... (per FAQ).
The cameras ARE visible on the LAN - using ONVIF viewer application,
which was used both in earlier and now bermuda enviroment.
So Im very confident that again, nothing has changed & the cameras are
present & viewable on the Axiom/LH3 managed LAN.
I note that the IP address seem to change - for no apparent reason (under DHCP control of the MFDs).

I will not get into details on camera comparisons , however Im extremely confident the cameras Im using are equivalent in quality (if not identical ) to raymarine (branded) cameras.
However this is not relevant to the issue.

I note your view that nothing has changed in LH3 bermuda that would impact this,
but its difficult to reconcile this with my testing.

Any information on how I can “reset” and force Axiom to delete and re-acquire cameras would be appreciated,
obviously i have already reset/restarted cameras, and likewise the LH3 upgrades restarted Axioms...