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newrule

Hi,
We have an issue with AIS 650 not transmitting- light is blue. Receiving is fine and other features work. AIS is running up to date software v2.02. All other instruments are also up to date. After reading Chuck's post on 3/8/2017, we think this might be due to MMSI configuration. We bought the boat last year and we were not advised to register for MMSI. We just did 2 months ago, entered into VHF but again did not know we had to do for AIS650 as well.
We tried configuring with latest ProAIS2 using Mac OSX High Sierra. Download page indicated El Capitan, an older OSX. We are able to connect to unit (via the mini USB port) but could not enter MMSI, call number, vessel name. Diagnostics page shows all items on check list x'ed out - no GPS Global fix. Please see images attached.
Questions:
1. Does MMSI configuration appear to be the cause of our problem? or could it be something else?
2. Does this HAVE to be done by a certified Raymarine tech? If so, what is the best process to activate warranty? We are sailing in Long Island Sound, away from home port.
3. If configuration can be done by users, then is incompatibility with Mac OSX the reason why we could not do it ourselves? Also, should AIS be ON or OFF when configuration is done? We tried both ways, unsuccessfully.

Thank you for all insights !

New Rule