[DG] [DG11] S100 installation problem

[Derek - Raymarine - Moderator]

Hi,

This is the latest software version for the converter block.

Either the base station for the remote is faulty and not communicating over SeaTalk or there is a cabling/ connection issue. If you have checked to make sure that the connections to the base station are in good order, check especially continuity in the yellow seaTalk core of the cable from the converter to the base station.

One last thing to try, cut the red core of the cable between the base station and the converter, this will cut off power to the base station, then provide a separate dedicated 12v power to the base station, if this still does not help, then return the base station and remote to an appropriate Raymarine service dealer or to our workshop for further investigation.
Regards
Derek