[CA] [CA11] New Axiom user questions

[Chuck - Raymarine - Moderator]

Rock Bottom,

Given the latest findings coupled with the initial report that the image is also cluttered when the engines and other vessels systems are switched off, it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced. Alternatively, should the MFD have been purchased within the last 30 days, it may be swapped out by the Raymarine dealer from whom it was purchased. If installed by a Certified Raymarine Installer, it would be recommended that the Certified Raymarine Installer be contacted to test the currently installed MFD within another RV transducer which is suspended over the side of the hull while the boat is docked or anchored in water which is at least 10' deep. The latter test would be used to fault isolate the problem to the MFD or to the transducer.