[CA] [CA11] CPT-S to Axiom Pro S

[Angler Management]

Good morning

Last week I installed a CPT-S 0 degree flush mount unit and connected it to my Axiom Pro-S using the suggested adapter cable. I used it this weekend and it performed very well I was extremely happy with the resolution we uses for salmon fishing in 200' of water or less, and it even tracked the bottom to 300+ feet at 25kts for 15 miles of running through the islands.

After 16 hours of good use the screen showed an error message and the transducer was no longer available to me on my internal sounder, and I had to switch to my 3D RV unit networked through my Axiom unit at the helm to see fish on my Axiom Pro S unit.

Upon arriving back at the marina I checked all cabling from the Axiom Pro-S to and from the batteries, network, and CPT-S unit and all were found to be connected correctly, with no wetness or corrosion, no excessive bends in the cabling or nicks and rubbing. I unplugged and replugged in all connections and went through several cycles of restarting all my MFD's, and even did a factory reset on the Axoim Pro-S. I still get the same error message "please connect a transducer and restart the unit"

I'm at a total loss now as to why this setup worked so well and now is inoperable, despite spending a bit of time looking through troubleshooting on this forum and others. I'm hoping there's something I'm missing that you can help me with... at this point even a simple "You did it wrong" answer would at least be an answer!

Thanks in advance.