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Raymarine forum / Raymarine Forums / Multifunction Displays v / [CA] [CA11] Axiom 12 screen frozen at logo screen

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[CA] [CA11] Axiom 12 screen frozen at logo screen
03-02-20, 11:17 AM (This post was last modified: 03-02-20 11:28 AM by Chuck - Raymarine - Moderator.)
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aMonster Offline
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[CA11] Axiom 12 screen frozen at logo screen
Hi, I have a new (9 month old) Axiom 12 system on my boat installed by the dealer. One day last week the display started shutting off and turning back on by itself while in use and then, the very next day, it would not start at all and is stuck at the "Raymarine" splash page.

I read some information here about performing a system reset and while I could get the power button to turn blue by following the proceedure, the system will still not initialize any further than simply displaying the Raymarine logo.

When I turn the unit on and the Raymarine logo appears the system beeps and tries to restart about every five seconds, but never gets past showing the Raymarine logo and the Lighthouse OS screen never comes up.

Is this is a situation where I will have to warranty the display screen?
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[CA11] Axiom 12 screen frozen at logo screen - aMonster - 03-02-20 11:17 AM

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