[CA] [CA11] GA165 and Axiom 9 together

[Chuck - Raymarine - Moderator]

Welcome back to the Raymarine Forum safeandsoundinc,

Q1. I assume this upgrade is different from just checking for updates via Wi-Fi? I did this and the GS165 upgraded to 19.03. I downloaded Lighthouse 3 to an SD card (tried in both slots) and chose “check card for updates” and it replied no update found.
A1. Until both MFDs have been updated to be operating with LH3 v3.11.42 software, the gS-Series MFD and Axiom MFD should not be simultaneously operating within the same Ethernet network. Please additionally note that the highest version of LH3 software which will be released for eS/gS-Series MFDs will be v3.11.42. Accordingly, the Axiom MFD should not be updated beyond v3.11.42 as long as an eS/gS-Series MFD remains in the network. Following that, the most common cause for a failure to update an eS/gS-Series MFD with LH3 software is incorrectly populating the software update memory card(s). More specifically, the instructions call for copying the raymarine_atom-3.11.42.upgrade.iso file to the root of one microSD memory card and to copy the ray_mfd_AtomCartographyRX5v1_22.upgrade.iso file to the root of another microSD memory card. I generally recommend that the raymarine_atom-3.11.42.upgrade.iso file be installed first and that the ray_mfd_AtomCartographyRX5v1_22.upgrade.iso file be installed after having successfully installing the raymarine_atom-3.11.42.upgrade.iso file.

Q2. After connecting to two MFDs and realizing they don’t play well together, the GS165 is stuck in “waiting for master data display” and the “option” to choose “this display” as master just takes me back in a circle to “waiting for master data display. I’ve restarted, power cycled, unplugged every device from it and it’s stuck in that cycle.
A2. After disconnecting the gS165 MFD from the system's Ethernet network, then the MFD may continue to seek the Data Master ... choose the option to configure it temporarily as the Data Master until the MFD's software has been successfully updated. Should the problem persist and prevent the MFD's software from being updated, then it would be recommended that a Power ON Reset be performed to the gS-Series MFD.