[CA] [CA11] Remove RV100 without cable for repair

[Scortech]

It is upgraded to that version. did a factory power on reset. No change.
Installer is 2 hours away this was a new boat and not a certified installer but a very qualified one, I'm a forty year technician in all kinds of mechanics and computer technology, The top of the transducer looks like it has cable access cover to remove cable from transducer. Cable has been sealed in transom. Just want to send in transducer only. In my industry this could be a simple as a faulty connection which can easily be corrected many times by just unplugging and plugging back in