Cannot go to cursor, or follow route

[Chuck - Raymarine - Moderator]

Palio,

GoTo Cursor and Follow Route commands are excuted via the MFD's user interface, not via an autopilot control head. After commanding the MFD to Go To a Waypoint / Cursor Postion or to Follow Route, then it should be possible to command the autopilot into Track mode by pressing the autopilot control head's TRACK function key twice. Should you not be able to command the MFD to Go To a Waypoint / Cursor Postion or to Follow Route, then it is recommended that:
1) you duplicate the problem
2) configure the MFD to display the Waypoint Information data item within a Databox
3) determine with the Waypoint Information data items waypoint name field is dashed ... if not, then the system is receiving navigational data from an external source or has been incorrectly installed such that a data loop has been created.