DSM300 transducer problem

[tmitchell5188]

I charged the batteries overnight. Tested it, it worked. Measured the voltage, and it was 12.65 Volts. Parked the boat for a short time, then went for a short ride. It worked for a very short time.

I called Raymarine again. I had a amber code of 1 last night, verified SW versions were current, and was transferred to level 2 support. I informed them that the DSM was connected to the E120, but the depth wasn't being displayed, ping was disabled. But the depth on the upper right was incrementing up by the last displayed value.

The level 2 tech that that indicated that the transducer is bad. So I went out and bought a replacement through hull transducer, but I can't get the old one out. So I went out and bought a transom mount. I'll try that install tomorrow.

If this doesn't work, then I'll send in my DSM300 for service. I have family coming in Saturday for a week to go fishing, and I'm trying everything I can to try and get it fixed by the weekend. I can't wait to get the DSM repaired.