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[TG] [TG11] M132 lost image
08-16-19, 01:33 AM (This post was last modified: 08-19-19 02:10 PM by Chuck - Raymarine - Moderator.)
Post: #2
RE: [TG11] M132 lost image
Hello again rltrbill,

Can you confirm what you see in the Video app? Plain, blank black or something else?
Do you see the on-screen icons (camera direction indicator etc.)?
Does it make any difference if you power-cycle the camera?
Do you know what software version is in your camera by any chance?
Would you be able to let me know your camera's part number and serial number?

I have had a couple of reports here in Australia and in New Zealand of M132/M232 cameras showing plain black video intermittently and am looking for further details/examples to add to my engineering report. In the cases I have seen the problem is (temporarily) resolved by switching the camera's power off and on again.

Thanks,
Tom

Raymarine since 1999.
Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras
Location: Sydney, Australia.

Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests.
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Messages In This Thread
[TG11] M132 lost image - rltrbill - 08-08-19, 04:10 PM
RE: [TG11] M132 lost image - Tom - Raymarine - Moderator - 08-16-19 01:33 AM
RE: [TG11] M132 lost image - rltrbill - 08-16-19, 02:09 PM
RE: [TG11] M132 lost image - rltrbill - 08-20-19, 06:46 AM
RE: [TG11] M132 lost image - rltrbill - 03-30-20, 01:02 PM

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