[CA] [CA11] Smart Pilot

[tholley55]

Hello Chuck, I have some new information on this problem. I've done reset plus deregistration/registration of the base station. Also determined the handheld is running version 2.00 software, and indicates good signal strength. However, I took my prior AP head and plugged it into the same Seatalk socket and it indicated "Seatalk Failure". Plugged in a Multiview as well, which indicated "no data". This suggests that there is the problem is not with the handheld or base station but rather the Seatalk connection. Perhaps it's not receiving data. Attached is a photo showing how it is connected. In view of this, can you please advise what are the recommended next steps to resolve this issue.

much appreciated, Tim Holley