[TG11] Quantum 2 power cable

[estrace]

I just purchased a Quantum 2 and I recieved it without power cable, which makes it absolutely useless.
Aparently, the proper power cable cannot be purchased and is not referenced by Raymarine nor by any Raymarine distributor in Europe.
Therefore I wonder why Raymarine is putting on the market this radar without power cable and without the possibility of buying one.

What can I do to get a power cable ???????

Regards

Serge

[Tom - Raymarine - Moderator]

Hello estrace,

From here in Australia I'm a fair way away from the product packaging decisions, but I would guess that the reason for that packaging was the expectation that quite a lot of people would be upgrading from Quantum 1 to Quantum 2 in order to get the Doppler capability, and so not need the power cable. I agree that this is a little frustrating though, so our apologies.

The power cable is available (the part numbers are below), and they should also be in your local version of our price list. Both are showing as in-stock in our European distribution centre today, and so should be available through your local Raymarine dealer.

A80309: 10m
A80369: 15m

Regards,
Tom

[estrace]

Hello Tom,

Thanks for your quick reply and your explanations.

Following your recomandation, I have ordered the 10 metres power cable part number A80309 and I should recive it quickly.

For your info, the quality and reactivity of this forum is one of the main reasons why I buy Raymarine equipments.

Best regards

Serge

(05-28-18 12:36 AM)Tom - Raymarine - Moderator Wrote:  Hello estrace,

From here in Australia I'm a fair way away from the product packaging decisions, but I would guess that the reason for that packaging was the expectation that quite a lot of people would be upgrading from Quantum 1 to Quantum 2 in order to get the Doppler capability, and so not need the power cable. I agree that this is a little frustrating though, so our apologies.

The power cable is available (the part numbers are below), and they should also be in your local version of our price list. Both are showing as in-stock in our European distribution centre today, and so should be available through your local Raymarine dealer.

A80309: 10m
A80369: 15m

Regards,
Tom

[Tom - Raymarine - Moderator]

No problem, thanks for the feedback.

Tom