[JB] [JB11] Element HV lighthouse charts crashing

[Jules - Raymarine - Moderator]

Hello Trevor,

Welcome to the Raymarine forum,

That's pretty good diagnosing of the problem. It looks like you have proved that the chart card is causing the Element HV to restart when it has the card in it and works without issues without having the chart card in it.

You need to go back to where you purchased the product with your proof of purchase and they should replace the chart card. Other than that if you know someone who has a chart card same as yours and can loan it to you to see if that card causes same problems, just to be absolutely sure.

Happy boating and kind regards
Jules