Quantum radar down?

[Derek - Raymarine - Moderator]

Hi Axshun, thankyou for your enquiry,

Does it make any difference to operation if the engines are running or not or if shore supply is connected? If yes, then possibly there is a power supply issue, maybe a loose of high resistance connection in the power supply to the quantum radome.

Can you check the power supply source for voltage, connections security and check if there are any high resistance joins, perhaps in-line fuseholder etc? Also check that the voltage measured at the antenna is very similar to that at the batteries - this confirms there is no voltage drop which may be triggering the issue.

Can you confirm that if you cycle the power to the Quantum Radome itself that this does not resolve the issue?

If power is fine,then possibly there is an issue within the antenna and it would be a great idea to get a local Raymarine dealer involved

- Raymarine dealers equipped to perform this service … recommend consulting your dealer prior to bringing equipment to the dealer;
- Certified Raymarine Installers … recommend advising the Certified Raymarine Installer that your system does not feature a Raymarine MFD having a SeaTalkng / NMEA 2000 communications interface prior to engaging the installers services;
- Raymarine’s Product Repair Center.