C9 WiFi Failures

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Gary,

We're sorry to learn of the reported Wi-Fi communications issue. It is recommended that the MFD's software be updated with the latest available Raymarine product software update and that it be tested again. Should the problem persist then some fault isolation would be recommended. In order to determine whether the fault may be resulting from insufficient power, it is recommended that the vessel be connected to shore power, that its batteries be permitted be fully charged, and that while still connected to shore power that an attempt to duplicate the problem be performed using each mobile device. Should the problem persist when tested in this configuration with both mobile devices, then it would be recommended that the MFD be bench tested/serviced by Raymarine’s Product Repair Center.