[TG] [TG11] MFD Lockup-alarm active

[Tom - Raymarine - Moderator]

Hello BernieK,

A few things that are worth looking at:

1. We've just released version 3.11 software: does the same thing occur in 3.11?
2. Does the problem occur if you set and reach a waypoint in the same way but don't have the pilot in Track mode? This may help separate whether the problem is related to pilot mode or waypoint arrival.
3. Does it occur any time you do the same sequence? Which happens first, the Waypoint Arrival alarm or pilot into Standby?
4. Would you be able to send us a log of NMEA2000 data leading up to the problem occurring? You can record NMEA2000 data by going to Home > Settings > Network > NMEA Devices and Messages > Start Recording. You must have a MicroSD card inserted at the time, the recordings are saved to MicroSD. If you can capture the problem in a recording, please post that recording back here.
5. If you leave the display and don't power-cycle, does it reboot by itself after a time (say, within 60s)?
6. What are you looking at on the MFD at the time the problem occur? Chart? If so, does the chart image keep updating (e.g. vessel position moves) whilst the alarm is sounding?
   
   Regards,
   Tom