Axiom 9 issues

[tjwatt]

I used my Axiom 9 for the first time this year. Prior to going out I did a update to the Ver 3.11.42 software. Now the Shortcut menu keeps popping up. It stays up for a few seconds to and occassional 45 seconds. How do I make it go stay away until I need it?

[Chris - Raymarine - Moderator]

Hello, TJwatt,

I would go into settings>this display>factory reset. Please back up any waypoint or route information before the reset.

Regards,

Chris,

[tjwatt]

That was the first thing I did. A Factory Reset. It did not fix the problem. FYI, my Axiom9 is on its way back for service. I hope it gets fixed. I am loosing a lot of precious (Covid-19) water time.
Thanks

[Chris - Raymarine - Moderator]

Hi TJwatt,

I will pass along the info,

Thank you,

Chris,