Stuck Electrical Connector

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Logic,

The green locking collar of a Dragonfly 4/5/7 display's power/transducer socket is designed to have relatively limited rotational movement. When the locking collar is rotated into the 12 o'clock and 6 o'clock position, the display's power/transducer plug may be inserted or removed. Rotating the locking collar's tabs clockwise two clicks to an orientation which is slightly beyond the 2 o'clock and 8 o'clock positions will lock the Dragonfly display's power/transducer plug within the Dragonfly display's power/transducer socket. Rotating the locking collar's tabs counterclockwise back two clicks to the 12 o'clock and 6 o'clock position will unlock the Dragonfly display's power/transducer plug from the Dragonfly display's power/transducer socket.

Caution: rotation of the Dragonfly display's locking collar in excess of that specified above may cause the Dragonfly display's power/transducer plug to be rotated within its socket, resulting in damage to the socket's pins. Should this occur, then the reported symptom may additionally occur, rendering it necessary to send the Dragonfly display to Raymarine’s Product Repair Center to be bench checked / serviced.