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[TG] 3D Mapping
02-13-18, 07:08 PM
Post: #2
RE: [TG] 3D Mapping
Hello Ian,

One thing we have seen is some sounder views failing to draw properly after a software upgrade, until you either power-cycle the display. Occasionally we've seen instances where a display reset has been needed to put things back to normal (make sure you back up your data in Home > My Data > Import/Export before doing any reset). To do a reset, go to Home > Settings > This Display > Settings Reset.

If that doesn't solve the problem it may be that you've come across a software issue. In that case it would be good to know what version of software your Axioms are running: you can find this in Home > Settings. If you can let me know this, we'll investigate/replicate/resolve.

Regards,
Tom

Raymarine since 1999.
Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras
Location: Sydney, Australia.

Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests.
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[TG] 3D Mapping - Devocean - 01-31-18, 06:39 PM
RE: [TG] 3D Mapping - Tom - Raymarine - Moderator - 02-13-18 07:08 PM

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