[CA] [CA11] Unexpected restarts

[Chuck - Raymarine - Moderator]

jefti,

Thanks for the requested data. My initial request had called for erasing the logs (HOME->SETTINGS->NETWORK->DIAGNOSTICS->ERASE LOGS), factory reset, and then attempting to duplicate the problem again. While many of these logs appear to have been generated prior to this weekend, they will be retained in case needed. A problem report will be logged accordingly to investigate this problem to seek a possible solution for the reported issue. Interestingly, this network is made up of devices from multiple manufacturers, and does not appear to feature any more than one device from any one manufacturer.

Finally, a Raymarine's engineering team reported early today that a Power ON Reset is required following the LightHouse 3 v3.9.46 software update. The procedure for performing the Power On Reset may be found within the Performing a Power On Reset - Axiom section of Chapter 20.3: Power up troubleshooting of the LightHouse 3.9 Advanced Operation Instructions. It would accordingly be recommended that this action be taken and that should the problem manifest itself again, that the latest resulting MFDs_crash_log....zip file be posted to this thread.