[CA] [CA11] Quantum E70210 no return on Axiom 12

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Tkm,

It is recommended that the vessel be connected to shore power, that its batteries be brought up to a fully charged state, and that afterwards and while still connected by shore power be tested again. Should the problem persist when tested in this manner, then the last resort would be to perform a Power ON Factory Reset Procedure to the Axiom MFD to potentially restore operation of the radar features. Should the problem persist, then it would unfortunately appear that the Quantum radome has suffered a failure necessitating that it be repaired or replace. It installed by a Certified Raymarine Installer or Certified Raymarine OEM and still under warranty, the radome may qualify for onboard warranty. To view more about Raymarine's onboard warranty, click here. If not, then the radome will need to be sent to Raymarine’s Product Repair Center to be bench checked / serviced.