Raymarine forum / Raymarine Forums / Multifunction Displays v / [CA] [CA11] Axiom Pro - VRM/EBL Not Responding

Post Reply 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[CA] [CA11] Axiom Pro - VRM/EBL Not Responding
05-16-19, 07:38 PM (This post was last modified: 05-21-19 11:05 AM by Chuck - Raymarine - Moderator.)
Post: #1
Type1 Offline
Junior Member
**
 		Posts: 27
Joined: Feb 2019
Reputation: 0
[CA11] Axiom Pro - VRM/EBL Not Responding
We have had several instances of a runaway VRM/EBL on two of our three new Axiom Pro MFDs. The VRM/EBL ceases to respond properly to commands from the rotary knob and runs off to the top of the screen. The only way we have found to correct the problem is to restart the unit. Could this be a software issue?
Find all posts by this user
Quote this message in a reply
05-21-19, 11:08 AM
Post: #2
Chuck - Raymarine - Moderator Offline
Administrator
*******
 		Posts: 14,319
Joined: Oct 2014
Reputation: 43
RE: [CA11] Axiom Pro - VRM/EBL Not Responding
Welcome to the Raymarine Forum Type1,

Raymarine's engineering team has been unable to reproduce the reported issue using the script which had been previously provided. Would it be possible it would be helpful to have you produce a video of the step taken to produce the reported issue and showing the reported symptom. A link to the video (preferred), or the video itself, may be included within your next post. Please additionally specify which version of software is being operated within the MFDs.
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 3 Guest(s)

Contact Us | Raymarine forum | Return to Top | Return to Content | Lite (Archive) Mode | RSS Syndication