European Union (.eu)
United States (.com)
United Kingdom (.co.uk)
Australia (.com.au)
Denmark (.dk)
Finland (.fi)
France (.fr)
Germany (.de)
Italy (.it)
Norway (.no)
Netherlands (.nl)
Spain (.es)
Sweden (.se)
Search
Member List
Calendar
Help
|
[TG] [TG11] Poor range with smartcontroller
|
|
05-13-20, 02:05 AM
Post: #2
|
|||
|
|||
|
RE: [TG11] Poor range with smartcontroller
Hello joetomberlin,
It's definitely a SmartController, not an S100? We have had a few cases of this recently on S100s, but not on SmartControllers. Either way: if that's with new/fully charged batteries in the remote, and there's no obstruction between the two, then that sounds like either a high level of background radio interference (this is surprisingly common: I am chasing just such an issue in my home at the moment that's causing very poor Bluetooth and 2.4GHz Wifi performance) or a fault with either the remote or the base station. I would get them checked by your dealer or our own service workshop. Regards, Tom Raymarine since 1999. Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras Location: Sydney, Australia. Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests. |
|||
|
|
« Next Oldest | Next Newest »
|
| Messages In This Thread |
|
[TG11] Poor range with smartcontroller - joetomberlin - 05-10-20, 11:00 AM
RE: [TG11] Poor range with smartcontroller - Tom - Raymarine - Moderator - 05-13-20 02:05 AM
|
User(s) browsing this thread: 1 Guest(s)