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[TG11] Trouble getting LH update
05-27-20, 04:01 PM (This post was last modified: 06-02-20 12:55 AM by Tom - Raymarine - Moderator.)
Post: #1
[TG11] Trouble getting LH update
I have 2 12in Axiom units and have been trying to update the LH3 software. When I click on the link on the RM page for Axion units, I get a pop up that says "This version of LightHouse 3 is for Axiom, Axiom Pro & Axiom XL models only." and doesn't allow me to download the files to my computer.
I also tried to do the update via wifi but it fails every time. No idea why.
Please help!
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06-02-20, 01:01 AM
Post: #2
RE: [TG11] Trouble getting LH update
Hello max366,

You should see a small registration form below that, as in the attached screenshot that I have just captured on my PC (so I know that the page is working.) Possibly there was a temporary problem at the time you tried, but if you try again and it still doesn't work then I would suggest:

  1. Try a different web browser. Not all browsers are created equal. I personally always use Firefox. Use a computer (Windows, Mac, Linux) instead of a mobile device if you can.
  2. Clear your browser's cache. Cache problems can sometimes stop forms loading correctly. Your browser's help will give instructions on how to do this.


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Raymarine since 1999.
Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras
Location: Sydney, Australia.

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